Privacy Policy For Haulog

Personal Information

When you access our Services, we collect the information you provide to us, and certain information about your device and interaction with the Site. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.” See the list below for more information about the means of collecting Personal Information, the categories of Personal Information we collect, the purpose of collection, and to whom we may disclose it and why. This Privacy Policy in no way restricts or limits our use of aggregate data.

Information you provide to us

Personal Information you provide to us is collected directly from you for the business purpose of fulfilling your request to us, connecting to carriers, processing your payment information, communicating with you, and screening our Site for potential risk, copyright infringement, or fraud. You may provide us with your Personal Information when you visit the Site, register as a user, submit or post information, make or accept bookings, pay for Services you use, and when you request or use one of our other Services. If you elect to provide us with your Personal Information, you consent to its transfer and storage on our servers.

Categories of Personal Information we collect directly from you includes:

Device and Site Interaction Information

Device and Site interaction information is collected automatically and indirectly through the use of cookies, log files, web beacons, tags, or pixels when you access the Site or use our Services for the business purpose of loading and administering the Site accurately for you and to perform analytics on Site usage to optimize our Site and aid our understanding of who are users are.

Examples of Personal Information we collect indirectly related to your device includes the version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Customer and employee consent

YOU ACKNOWLEDGE AND AGREE YOU ARE RESPONSIBLE (1) FOR ADVISING YOUR MOTOR VEHICLE DRIVERS OR, IF APPLICABLE, YOUR CUSTOMERS IF YOUR CUSTOMERS’ ASSETS ARE EQUIPPED WITH GPS UNITS ABOUT HOW WE MAY COLLECT, USE, AND DISCLOSE INFORMATION ABOUT THEM AND THEIR ASSETS AND (2) FOR OBTAINING WHATEVER CONSENTS AND WAIVERS FROM THIRD PARTIES MAY BE NECESSARY IN ORDER FOR US TO COLLECT, USE, AND DISCLOSE SUCH INFORMATION. YOUR OBLIGATION TO OBTAIN ANY REQUIRED CONSENTS EXISTS REGARDLESS OF WHETHER WE SEEK PROOF OF YOU FULFILLING YOUR OBLIGATIONS.

Third Party Collection

Certain third parties may use automatic information collection technologies, including cross-site tracking technologies, to collect Personal Information about you or your device. These third parties may include, but are not limited to, your internet service provider, your web browser, your mobile service provider, your mobile device manufacturer, online advertisers, and data analytics companies. We do not control these third parties or how they collect, use, or disclose your Personal Information. As stated above, this Privacy Policy is not applicable to third party collection, use, or disclosure of your Personal Information. If you have any questions about the privacy practices of any third party, you should contact the responsible third party directly.

Subsidiaries, Affiliates, and Business Partners

We may share your Personal Information within our corporate group, including with our subsidiaries, parent organization, and business affiliates in accordance with this Privacy Policy and applicable law. We do so for the purposes of fulfilling your requests to us, performing our contract with you, providing better service to our customers, and managing warranty, repair, or customer feedback.

Service Providers and Contractors

We may share your Personal Information with service providers and contractors to help us provide our Services and fulfill obligations to you. These service providers and contractors may include database and cloud service providers, billing systems, customer management services, payment processors, shipping companies, installation and cybersecurity services, and employee management and benefits programs.

We may disclose the Personal Information you share with us to our vendors, contractors, or service providers for a legitimate business purpose such as to process your payments, conduct a background check, or ship your products to you. We may disclose the Personal Information we collect indirectly from you with us to our vendors, contractors, or service providers for a legitimate business purpose such as for search engine optimization, Site processing, and Site performance and analytics.

Advertising

We may provide advertisements targeted to you based on the Personal Information we retain about you, such as information relevant to your current location. In some circumstances your Personal information might be shared to advertisers and other partners.

Asset Transfer

We may share your Personal Information with a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets being transferred.

Legal Requests

We may share your Personal Information when required to do so by law, court order, with a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, or other legal process such as a subpoena. We generally do not disclose Personal Information unless we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. We may share your Personal Information when we believe it is necessary to comply with applicable laws, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the services or using our name, or to protect the safety of any person. This may include sharing Personal Information with other companies, lawyers, agents, or government agencies. Nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.

Sharing with Consent

We may share your Personal Information at your direction or any time we have your consent to do so, including implicit and tacit consent. This includes sharing your Personal Information as we have disclosed in this Privacy Policy.

Depersonalized Information

We may share your Personal Information after it is aggregated or otherwise depersonalized such that it is no longer considered Personal Information.

Your Choices

We respect your privacy and seek to provide you with options to manage the Personal Information collected about you while you are using our Services. We abide by the privacy laws applicable to you based upon your jurisdiction.

Emails

You may opt-out of receiving marketing messages from us and any of our Affiliates by unsubscribing through the unsubscribe or opt-out link in an email, or by emailing us at the address provided below in the contact section of this Privacy Policy. We will try to comply with your request(s) as soon as reasonably practicable. Please note that even if you opt-out of receiving marketing-related emails from us, we will still send you important accounts, purchase confirmation, and administrative messages.

Managing Cookies

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact the functionality of the Site and your experience accessing our Services. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Notice to California Residents

Each capitalized term used, but not defined, in this section shall have the meaning given to such term in the Indian Information Technology Act of 2000. If you are a resident of India, you may have the right to access the Personal Information we hold about you, to ask that your Personal Information be corrected, updated, ported, or erased, and to opt out of the share of your Personal Information. If you would like to exercise these rights, please contact us through the means indicated at the end of this Privacy Policy. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us through the means indicated at the end of this Privacy Policy.

Please note the Information Technology ACT 2000 contains certain exceptions to applicability with respect to employees, job applicants and business contacts.

Right of Access to Specific Information

You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable Consumer request,

we will disclose to you:

• The categories of Personal Information we collected about you;
• The categories of sources for the Personal Information we collected about you;
• Our business or commercial purpose for collecting, sharing that Personal Information;
• The categories of third parties with whom we share that Personal Information;
• The specific pieces of Personal Information we collected about you (also called a data portability request) and provide a copy to you in an electronic or paper format; and
• The categories of Personal Information, if any, we disclosed for a business purpose to a third party.

Deletion Request Right

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable Consumer request, we will delete (and direct our Contractors and Service Providers to delete) your Personal Information from our (and their) records, unless an exception applies (as described below).

As permitted by Information Technology Act, we may delete your Personal Information by (a) permanently and completely erasing the Personal Information on our existing systems with the exception of archived or back-up systems; (b) de-identifying the Personal Information; or, (c) aggregating the Personal Information.

We may deny your deletion request if retaining the information is necessary for us or one of our Contractors or Service Providers to:

• Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
• Debug products to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
• Comply with the Indian Information Technology Act 2000
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
• Comply with a legal, regulatory or law enforcement obligation; or
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, Correction, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable Consumer request to us by calling using the contact information at the end of this Privacy Policy. Only you, or a sub contractor or employee that you authorize to act on your behalf, may make a verifiable Consumer request related to your Personal Information. You may only make a verifiable Consumer request for access or data portability twice within a 12-month period. To be verifiable, the Consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative of that person and
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm that the Personal Information relates to you. Making a verifiable Consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable Consumer request to verify the requestor’s identity or authority to make the request.

Upon receiving a data access, correction, data port or deletion request from you, we will verify your identity based on the information we have on file for you. Upon verification of your identity, we will proceed to process your request (subject to the exceptions stated above).

We endeavor to confirm receipt of your request within ten (10) days of receiving it. We will respond to a verifiable Consumer request within forty-five (45) days of its receipt. If we require more time (up to an additional forty-five (45) days), we will inform you of the reason and extension period in writing.

We will deliver our written response via email to the email address associated with you or, if we are unable to determine your email address, via mail.

Any disclosures we provide will only cover the 12-month period preceding the verifiable Consumer request receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable Consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you simply for exercising your rights under the Information Technology Act 2000.

Retention

When you access our Services, we will retain your Personal Information as long as it is necessary for the processing purpose in question or in accordance with our data retention policy. We determine the appropriate retention period based on the nature and sensitivity of the Personal Information being processed, the risk of harm due to unauthorized access versus the benefit of retention, and whether we can achieve the purposes of processing through other means. We may retain your Personal Information for longer periods if required by law, if you give us your permission, or in case of a legal dispute in which your Personal Information may be used as evidence.

Automatic decision-making

We do not profile or use automated decision making.

Telephone Monitoring

As part of our customer service assurance practice, telephone conversations over phones may be monitored or recorded as a part of normal business operations. Monitored or recorded calls will be used for quality assurance and training purposes.

Cybersecurity

We use robust security measures to protect your information from unauthorized access, maintain data accuracy, and help ensure the appropriate use of information. When the Services are accessed using the Internet, we use Transport Layer Security (TLS) technology to protect information using both server authentication and data encryption. We also implement other advanced technology measures to prevent interference or access from outside intruders. We offer enhanced security features within the Services that permit users to configure security settings to the level they deem necessary, such as forced password changes and IP-restrictions.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at: [email protected]